The Power of Design | Deploy | Develop

Focus on building a culture of continual improvement ensure that business listens to customers (both external & internal), identify opportunities for improvement and remains competitive.

We empower businesses to leverage the combined effect of Voice of Customer | Voice of Process | Voice of Business through enabling frameworks that encourage employees to promote knowledge sharing, adoption of problem solving techniques and advanced quality tools to ensure continuous increment and participate in developing a culture of innovation for breakthrough improvements.

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How we can be of help

3 Key Steps for Improvement & Innovation

we provide end to end support from assessing current culture of continuous improvement to achieving breakthroughs

Knowledge Management

First step to build a culture of continuous improvement is to enable open two way communication at all levels for sharing and learning based on WHAT went RIGHT and WHAT went WRONG.

Our unique LID Approach will help businesses not only develop a culture of positive communication but also to retain the knowledge within the business. The approach is all about learning, improving and documenting | distributing the knowledge, focusing upon

• Purpose - objective to learn and share knowledge

• People - identify right set of people to share experience and gain knowledge

• Process - integrate processes to enable learning & sharing based development

• Platform - establish tools | methods | solutions for learning & sharing

• Performance - measure effectiveness of learning & sharing

Businesses produce and consume a lot of information to function. When done right, the benefits of knowledge management extend from internal performance to business growth.

Continual Improvement

Knowledge Management and Continual Improvement goes hand in hand and it is important for businesses to engage and motivate employees to continuously deliver improvement in processes, products, and services, based on Voice of Process, Voice of Process and Voice of Business.

We help businesses deploy appropriate tools and techniques to respond quicky to problems and opportunities. Although, Plan-Do-Check-Act (PDCA) cycle is the foundation for any improvement cyle, we make businesses identify improvements at two levels, namely:

• Task Achievement - introducing something new to the system (aspirational)

• Problem Solving - just do it type problems having known solutions (observation based problems)

• Problem Solving - problems requiring some basic to advanced data analysis to find out the root cause and identifying the solution (solution unknown)

We help businesses adopt standard 7 Step Quality Control Circle concept to engage employees at all levels towards continual improvement.

Innovation Management

The most difficult part for any business is to remain innovative, developing and implementing new ideas, products, or services to create value for customers and stakeholders.

We help businesses differentiate between improvement and innovation, later being more strategic in nature and help gain in competitive advantage. Our 3i Approach is a cohesive program enabling innovation through:

• Observation based Insights

• Obstruction based Ideation

• Originality based Innovation

We promote businesses to build a culture based on inspiring mindset and successfully create new ideas, products, and services offering value to customers and enabling growth for business.

Get in touch

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info@utkreshta.com

+91 70110 29200