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Enabling Excellence That Inspire
Take Your Business To Next Level
ISO Certifications represent a business meeting global standards for trusted goods and services.
We help businesses get prepared for such certifications. Some of the common certifications applied by businesses are ISO 9001, ISO 14001, ISO 45001, ISO 27001.
ISO Certifications and Compliance
Process & Operations management focuses on design, management, and improvement of the work processes involved in producing goods / services.
We enable businesses to adopt 3-D Approach to have appropriate process documentation, operational and visual controls for effective and uniform deployment of work processes.
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Process & Operations Excellence
Continual Improvement & Innovation Management
Improvement and innovation management are key areas for any business fostering growth, staying competitive, and delivering value to stakeholders.
We help businesses to evaluate, develop and leverage the culture of continuous improvement, a powerful framework to recognize employee engagement at all level.
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Business Strategy Management
Strategy management is all about formulation of high level aspirational goals, developing implementation plans and effective allocation of resources.
We help businesses to ensure successful development and execution of the strategy with help of various tools and techniques.
Customer Experience Management (CXM) is a integrated approach of designing, listening and reacting to customer interactions; to improve customer satisfaction, loyalty, and advocacy.
We help businesses to understand and evolve customer segmentation, create personalized experiences, and utilize data to improve the customer experience.
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Customer Engagement & Experience Management
Workforce Engagement & Culture Management
With products and services getting multidisciplinary, businesses need to adopt new business models and work systems, requiring a lot of efforts towards internal and external partnerships and collaboration.
We help businesses to develop and leverage the power of people & culture management to have more meaningful work, accountability for performance and opportunities to learn.
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Excellence Framework Adoption
A Business Excellence Framework is a structured approach to help businesses improve their performance. It helps organizations identify areas for improvement and develop a plan to achieve excellence.
Most common Business Excellence Frameworks
Malcolm Baldrige Excellence Framework - used in over 25 countries including US and NZ
European Foundation for Quality Management (EFQM) Excellence Model - used throughout Europe
Total Quality Management (TQM) – Japan
Other global excellence model are
Singapore Quality Award Model – Singapore
Canadian Business Excellence Model – Canada
Australian Business Excellence Framework (ABEF) – Australia
Dubai Government Excellence Model (DGEM)
Other specialized frameworks
Total Cost Management (TCM)
Total Productivity Management (TPM)
AGILE Framework
Just in Time
Some well-known businesses have also developed their own notable "excellence model" like
Tata Business Excellence Model (TBEM)
Toyota Production System
Get in touch
Get Trained. Get Certified. Get Results.
info@utkreshta.com
+91 70110 29220
